Visitor management

Visitor management software. Make every welcome count.

Welcome guests, collect the details that matter, and let hosts know they have arrived. One connected visitor experience, from the invitation to check-out.

Trusted by fast-growing
companies

  • A&E
  • Veeam
  • HPE
  • Comet
  • RE/MAX
  • SmartSweets
  • Northwestern University
From expected to welcomed

Make every arrival feel effortless.

Give guests a clear next step and keep the people welcoming them in the loop.

01 · BEFORE THE VISIT

Start with an invitation.

Pre-register guests and send an invite before they arrive. Give your team a more organized start to the visit.

You’re invitedYour upcoming office visitPre-registered guest
02 · AT THE DOOR

Check in your way.

Offer a branded kiosk or touchless QR check-in. Guide visitors through the details, host selection, and documents your office needs.

Welcome. Let’s get you checked in.Visitor details → Host → DocumentsA guided arrival
03 · AFTER ARRIVAL

Keep everyone in the loop.

Notify the host when their guest arrives. Keep the visit connected through check-out, without another front-desk handoff.

Your guest has arrivedThey are waiting in the lobby.Host notified
Your welcome. Your workflow.

Different visitors. The right experience for each.

A candidate and a contractor do not need the same check-in. Build visitor types around the people coming through your doors.

  • Choose the information each visitor provides
  • Add host selection, NDAs, and photo capture
  • Arrange the steps to fit your arrival process
Beyond the welcome

A calmer lobby. A clearer picture.

Keep the everyday work around each visit in the same place as the rest of your workplace.

Deliveries, handled.

Manage packages and delivery notifications so employees know when something arrives for them.

Oversight, built in.

Manage visitor records, documents, and watchlist settings alongside the workflows that bring people into your office.

One connected workplace.

Bring visitor management together with desk and room booking. Fewer separate systems for your workplace team to coordinate.

“We used 3 different systems to manage our conference rooms, desks, and visitors, but with Tactic, we’ve combined them into one robust and easy-to-use system.”
Sterling K. · Rain
Rain
Visitor management questions

A better welcome. Clear answers.

What to know when planning your visitor experience.

Explore pricing →
What is visitor management software?

Visitor management software replaces the paper sign-in sheet with a guided digital check-in. Pre-register guests, collect agreements, notify hosts on arrival, and keep a record of every visit. Tactic runs it on the same platform as your desks, rooms, and workplace map.

Do guests have to touch a shared screen to check in?

No. A QR code at the visitor station lets guests finish check-in on their own phone. Anyone who prefers the tablet can tap through the same steps on screen. Either path follows the workflow set for that visitor type, so nothing gets skipped.

What is guest registration, and why does it matter?

Guest registration, or pre-registration, means entering a visitor’s details before the visit. In Tactic, a host invites the guest, who receives an invitation email. Reception sees who is expected that day, and the guest arrives knowing what to do instead of filling out forms at the desk.

What do we need to set up a visitor station?

A tablet, such as an iPad, with the Tactic mobile app installed, plus a phone with the app to register it. On the tablet, choose Visitor Mode and enter the one-time code generated in the app. Your Tactic account team enables Visitor Management on your account.

Can we run visitor management across multiple offices?

Yes. Tactic supports visitor stations for your offices and lobbies, so each entrance can have its own station. Share your sites, devices, and check-in requirements with the Tactic team when planning the rollout, since pricing reflects the resources and locations you manage.

Can Tactic work as our front desk and reception software?

Yes, for workplaces that want reception connected to the rest of the office. The front desk runs on the same platform as desk and room booking instead of a separate tool. If you are comparing dedicated sign-in apps, start with our visitor management buyer’s guide.

Is a paper visitor log still good enough?

A paper sign-in sheet shows every earlier guest’s name to whoever signs next, is hard to search later, and cannot tell a host their visitor has arrived. Digital check-in keeps each entry private, stores a record admins can review, and alerts the host automatically.

Can we buy visitor management without the rest of Tactic?

Yes. Tactic is modular, so Visitor Management can be purchased on its own or combined with desk booking, room booking, and other products. Pricing is based on the resources you manage, not total employee count, and you can add products as your needs grow.

Does Tactic support SSO and security reviews?

Yes. Tactic supports SAML and SCIM for sign-in and user provisioning, with sign-in options that include Microsoft Entra ID and Okta. SOC 2 Type II documentation is available, so your IT and security teams can review Tactic before guests ever reach the lobby.

Make a better first impression

Show us your lobby. We’ll show you what’s possible.

See a visitor experience built around your guests, your policies, and the people who welcome them.

Buying guideCompare visitor management software with confidence.Read the guide →
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