Interactive workplace maps
Desks and rooms were configured to reflect the physical St. Louis workplace.
Overview
Dot Foods, North America’s largest less-than-truckload consolidator in the food industry, manages a workplace environment that needs to be simple for employees and practical for the people administering it.
The company began working with Tactic to create a connected reservation experience built around accurate workplace maps, secure access, and easier administration.
The challenge
A workplace reservation program works only when the experience matches the way the organization actually operates. Employees need a clear view of available spaces and an easy way to reserve them. Administrators need the same system to stay accurate as floor plans, resources, and user access change.
At its St. Louis office, Dot Foods wanted a reservation program that would serve office employees across sales and business development, branding and marketing, IT, and other teams without creating another disconnected workflow.
The approach
Dot Foods worked with Tactic on a rollout centered on four practical building blocks.
Single sign-on
Employees can access Tactic through Dot Foods’ existing identity environment.
Microsoft Entra ID provisioning
Automated provisioning helps keep access aligned as employees are added or updated.
Connected daily tools
Outlook room calendars and Microsoft Teams help reservations fit into tools employees already use.
The result
Dot Foods recently renewed its agreement with Tactic for another two years, continuing the workplace reservation program at its St. Louis office. Rather than treating reservations as a one-time launch, the teams continue to maintain the experience as the workplace evolves.
A workplace program designed for continued useMaps and resources can be updated, administrator access can expand, and the identity connection remains in place.
Tactic gives employees better visibility into available space and gives administrators a clearer way to track reservations and report on workplace activity. Accurate maps, dependable access, and connected calendars help keep the digital workplace aligned with the physical one.
The result is a practical system that supports day-to-day desk and room booking while giving the workplace team information it can use to understand and manage the office.
