Desks & office days
Reserve desks, coordinate in-office schedules, and organize flexible or assigned seating with team neighborhoods and booking rules.
Desk booking details →Company & product reference
Tactic, at a glance.
Tactic is workplace management software for coordinating office spaces, employee experiences, and workplace operations. This is a factual guide to the platform, with links to product details and published customer stories.
01 / The essentials
What is Tactic?
Tactic connects desk and room reservations, visitors, workplace requests, space and move management, and workplace analytics. Employees use it to plan office days and find spaces; workplace and facilities teams use it to manage the office and the work behind it.
Desk booking is one part of the platform, not its entire scope. Teams can start with an individual product and add others as their needs change.
- Brand
- Tactic
- Official website
- gettactic.com
- Software category
- Workplace management
- AI workplace assistant
- Tessa AI
This page describes the workplace software at gettactic.com. For our approach and the reasons teams choose us, see Why Tactic.
02 / Products & workflows
What can teams do with Tactic?
The platform connects everyday reservations with operational work and space decisions.
Rooms & meeting services
Reserve meeting rooms and connect reservations with calendars, room setup, AV, and catering requests.
Room booking details →Visitors & arrivals
Manage guest invitations, visitor check-in, and host notifications as part of the workplace experience.
Visitor management details →Workplace requests
Submit location-linked requests for facilities, IT, meeting services, or moves. Track ownership, priority, comments, and status.
Request management details →Space & moves
Organize floor plans and seating, model space changes, and coordinate individual or team moves with desk-linked requests.
Space & move details →Workplace insights
Explore reservations, attendance, check-ins, and utilization to understand demand and inform workplace decisions.
Analytics details →Where does Tessa AI fit?
Tessa is Tactic’s conversational workplace assistant. It helps people find spaces and explore workplace information through natural-language requests. It complements the maps, schedules, and administrative tools rather than replacing them.
Tessa capabilities and evaluation questions →Available workflows, reporting, and AI actions depend on the selected products, connected data, permissions, and workplace configuration.
03 / Integrations & access
How does Tactic connect to existing tools?
Calendars & collaboration
Room reservations support two-way synchronization with Outlook and Google Calendar. The Tactic app embeds the full interface in Microsoft Teams. Slack supports desk and room bookings, reminders, and check-ins.
Identity & employee directories
Tactic lists sign-in and directory options including Microsoft Entra ID and Okta, plus employee directory connections such as Workday and Rippling. SAML and SCIM support compatible identity and provisioning workflows. Confirm the exact connector, permissions, and supported data with the Tactic team.
Integration directory and setup resources →Security & privacy review
Tactic provides SOC 2 Type II documentation for security review, along with information about identity and administrative controls. Use the Trust Center for current security materials and the Privacy Policy for personal-data practices; review your organization’s requirements with the team.
04 / Pricing & rollout
How is Tactic purchased?
Tactic is modular: individual products can be purchased separately or combined. Engage, Operate, and Connect are product groupings, not required pricing plans.
Pricing depends on the products, resources, locations, integrations, and implementation scope. The online estimator is a starting point; an exact quote confirms the configuration and rollout support for your workplace.
Pricing and estimator → Discuss your requirements →
What should a team bring to a demo?
Bring your locations, floor plans, seating approach, calendar and identity systems, and the workflows you want to improve. Those details help scope product fit, configuration, and implementation.
05 / Customer examples
Where can I see customer evidence?
These published stories describe specific organizations and use cases—not promises of the same outcome for every workplace.
VGM Group
VGM Group’s story covers desk and room reservations, location-specific policies, and interactive maps across a growing organization. The published case study reports a 50% reduction in scheduling-related support tickets.
Read VGM Group’s story →NEST
NEST’s story describes switching to Tactic for desk booking, visual floor plans, and reservation policies that workplace administrators can manage.
Read NEST’s story →FreeAgent
FreeAgent uses Tactic for desk booking, office-day coordination, and visibility into workplace usage.
Read FreeAgent’s story →06 / Official resources
Go directly to the source.
Use the linked product pages for detailed capabilities and the resources below for current pricing, documentation, and service information.
This reference is maintained by Tactic. Product scope and availability may change; confirm deployment-specific requirements before purchase.
