K-Line Group of CompaniesCustomer story
Customer success story

How K-Line builds a more reliable hybrid workplace

A visual workplace map, simple desk booking, and practical reporting help employees find the right place to work while supporting a three-day office policy.

Use caseHybrid workplace
Employee experienceVisual desk booking
Office policyAt least 3 days per week
Electrical transmission towers beneath a blue and gold sunset

Image courtesy of K-Line Group of Companies.

Overview

K-Line needed a dependable way to make hybrid work function in practice. Employees needed confidence that a desk would be available when they came to the office and that they could sit near the colleagues they worked with.

Managers also needed reliable visibility into compliance with the company policy requiring employees to be in the office at least three days per week. Tactic supports both needs through an intuitive booking experience, a visual office map, and practical reporting.

The challenge: making office days dependable

K-Line wanted employees to arrive knowing they had an available desk and could sit near the team members they needed to work with. Without that certainty, an office day could become frustrating and undermine the employee experience.

The team also needed a practical way to understand attendance patterns and give managers the information required to support awareness and accountability around the company's teleworking policy.

A clear view of the office

Tactic addresses both sides of the challenge in one connected experience. Employees can see the office layout, identify which desks are occupied, and find available desks to book.

The visual map also helps employees understand where teammates are sitting so they can make office days more collaborative. K-Line describes Tactic as user friendly and says it has integrated into the team's routine seamlessly.

Practical visibility for managers

For managers, reporting turns workplace activity into usable information. K-Line can review the data needed to support manager awareness of its teleworking policy without adding a complicated process to employees' daily routines.

Greater compliance with the teleworking policyK-Line reports greater compliance with its corporate teleworking policy, supported by reporting that helps managers build awareness and accountability.

Employees have a simple, modern way to plan their office days, find an appropriate desk, and sit with the colleagues they need to work with.

What K-Line says

“Our overall experience has been great. The Tactic team always responds to our inquiries quickly and troubleshoots any issues in a timely manner. The visual look of the platform is clean and modern, and this tool has solved the challenges we were facing. We would highly recommend Tactic.”
K-Line

What K-Line's experience shows

A dependable hybrid workplace connects an easy employee experience with the visibility managers need.

Make office days easier to plan.Help employees find an available desk and sit near the teammates they work with.
Keep the experience simple.A visual map and clear desk availability make booking part of the team's routine.
Support policy with practical reporting.Give managers usable information to build awareness and accountability.

About K-Line

K-Line Group of Companies is a Canadian high-voltage services provider. This story reflects K-Line's experience using Tactic to support its hybrid workplace.

About Tactic

Tactic helps workplace teams manage desks, rooms, visitors, parking, workplace requests, moves, space planning, and the data behind how spaces are used.

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