Tactic Operate

Run every workplace operation from one platform.

Manage workplace requests, visitors, rooms, moves, space, and analytics without spreadsheets, manual workflows, or disconnected tools.

Workplace operations dashboard Requests, visitors, rooms, moves, and utilization
Live today
Request
AV setup needed for Boardroom at 2 PM
Visitor
12 guests arriving for product workshop
Move
Marketing relocation scheduled for Friday
Open requests 24 8 due today
Visitors expected 42 Across 3 offices
Room services 18 Catering + AV
Space utilization 68% +12% this week
Workplace insight Requests and room services peak on Tuesdays.

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Why Operate

Workplace operations break down when every workflow lives somewhere else.

Workplace teams are expected to manage requests, visitors, room services, moves, space, and reporting — but most of that work still happens across email, spreadsheets, calendars, and disconnected systems.

01

Requests become manual work.

Facilities, IT, catering, AV, and office service requests get buried in inboxes, Slack threads, and one-off processes.

02

Teams lack operational visibility.

Workplace leaders need to know what is happening across spaces, rooms, visitors, requests, and utilization — without chasing reports.

03

Systems stay disconnected.

Bookings, services, visitors, moves, and space data should work together instead of creating more tools to manage.

Operate Platform

Everything connected.

Workplace services, rooms, moves, visitors, space planning, analytics, and Tessa all work together in one connected platform.

Services

Workplace Requests

Manage facilities, IT, catering, AV, and office service requests.

Tactic logo Operate One platform
Rooms

Managed Rooms

Coordinate room setup, services, catering, AV, and meeting needs.

Moves

Move Management

Plan employee moves, team relocations, approvals, and workplace transitions.

Space

Space Management

Understand capacity, utilization, layouts, neighborhoods, and portfolio needs.

Visitors

Visitor Operations

Manage arrivals, guests, contractors, vendors, and front desk workflows.

Operational Workflows

How Operate works.

Turn everyday workplace operations into connected workflows, from intake and routing to completion and reporting.

Workplace Requests

From request to resolution.

Give employees one place to request workplace support and give teams one place to route, manage, and report on the work.

Live workflow
1
Submit Employee submits a facilities, IT, catering, AV, or office service request.
2
Route Request is assigned by location, request type, team, or workflow rules.
3
Resolve Owners, status, comments, and completion stay visible to the team.
4
Report Teams understand demand, response patterns, and recurring issues.
Outcome Workplace support becomes structured instead of scattered. Requests stop living across inboxes, Slack messages, and informal handoffs.
Open requests24
Due today8
Managed Rooms

From room booking to room ready.

Connect the room reservation with everything needed to make the meeting work, including setup, AV, catering, and services.

Connected services
1
Book Employee reserves the right room based on time, size, location, and availability.
2
Add services Catering, AV, furniture, supplies, or room setup needs are added.
3
Notify teams Workplace teams see what needs to happen before the meeting starts.
4
Prepare room The room is ready with the right equipment, setup, and service details.
Outcome Room services stay connected to the meeting. No more manually coordinating setup, AV, catering, and room needs outside the booking flow.
Room services18
Ready today12
Move Management

From move request to completed relocation.

Coordinate employee moves, team relocations, approvals, assignments, and space updates without managing the process in spreadsheets.

Planned moves
1
Request move A person, team, or department needs a new workplace location.
2
Review space Capacity, neighborhoods, seats, and availability are evaluated.
3
Coordinate Facilities, workplace, IT, and leaders stay aligned on the move.
4
Update records Assignments, maps, and workplace records are updated after completion.
Outcome Moves become trackable workplace projects. Teams can coordinate people, space, approvals, and assignments from one place.
Active moves7
Seats impacted84
Space Management

From floor plan to better space decisions.

Turn maps, capacity, reservations, neighborhoods, and utilization signals into a cleaner view of how your workplace is performing.

Space intelligence
1
Map space Maintain floors, rooms, desks, neighborhoods, amenities, and assignments.
2
Track usage Combine reservations, presence, room usage, and workplace activity.
3
Review demand See where teams are using space and where capacity is underused.
4
Plan changes Make better decisions about layouts, stack plans, moves, and space needs.
Outcome Space planning becomes grounded in actual workplace data. Workplace teams can understand how spaces are used and plan with more confidence.
Utilization68%
Capacity reviewed4 floors
Visitor Operations

From invitation to arrival.

Keep guests, hosts, front desk teams, and workplace visibility connected from invite through check-in.

Expected today
1
Invite Guests, vendors, candidates, or contractors are added before arrival.
2
Notify host Arrival details and notifications keep the right people informed.
3
Check in Front desk teams know who is coming and where they need to go.
4
Log visit Visitor records stay connected to workplace operations and reporting.
Outcome Visitor arrivals become part of the workplace operating picture. Workplace teams get cleaner visibility into guests, hosts, timing, and front desk activity.
Visitors expected42
Locations3
Before Tactic

Manual work everywhere.

×
Requests buried in inboxes Facilities, AV, catering, and IT tasks spread across email and Slack.
×
Room services tracked manually Setup, catering, and equipment needs managed outside the booking flow.
×
Moves planned in spreadsheets Employee moves, team changes, and space plans handled with static files.
×
No clear operational visibility Leaders struggle to see what is happening across locations and teams.
With Tactic Operate

Connected operations.

Centralized workplace requests Route requests to the right team with structured workflows and visibility.
Managed room services Connect room reservations with setup, AV, catering, and service needs.
Structured move management Coordinate moves, approvals, teams, neighborhoods, and space plans.
Real-time workplace reporting Understand requests, visitors, utilization, services, and operational demand.
Less chasing. More visibility. Better workplace operations. Operate gives workplace teams one connected system to manage the work behind the workplace.
Built for modern workplace teams
Operational Outcomes

Less manual work. More operational clarity.

Operate gives workplace teams a connected system for managing the work behind the workplace, so teams can move faster, respond better, and make smarter decisions.

Reduce manual coordination Move requests, services, rooms, visitors, and moves out of inboxes and spreadsheets.
Improve service visibility Give teams a clearer view of what is open, assigned, delayed, and completed.
Make better space decisions Use workplace activity, room demand, presence, and utilization data to plan smarter.
Standardize operations across locations Give every office a consistent operating model without adding more disconnected tools.
Featured customer

Teams like VGM use Tactic to simplify workplace management across locations.

From reservations and maps to policies and workplace insights, Tactic helps teams replace cumbersome systems with a cleaner operating experience.

Space Management
Room Booking
Interactive Maps
Workplace Insights
Read the VGM story →
Tessa for Operate

Ask Tessa about workplace operations.

Tessa helps workplace teams understand requests, space utilization, room demand, moves, and operational activity without digging through reports.

Tessa
AI workplace analyst
Ask about requests, space, rooms, moves...